Zero Tolerance

A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the NHS.

The doctors, nurses and staff in this practice have the right to do their work in an environment free from violent, threatening or abusive behaviour and everything will be done to protect that right.

At no time will any such behaviour be tolerated in this practice.

If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.

The practice takes any bullying, threatening or undermining remarks about staff on Social Media very seriously and any such action may result in reporting the patient to the police in regards to sections 2, 2A, 4 or 4A Protection from Harassment Act 1997, or offences under the Malicious Communications Act 1988 and Communications Act 2003.