Ordering repeat prescriptions

To order repeat prescriptions online:

Collecting your prescription

The practice will aim to process your requests within 2 working days, you can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. This may vary so please check with your nominated pharmacy for their prescription turnaround time.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the surgery about your prescription:

  • Phone our receptionist after 10am on 01636 704378
  • Fill in our submit your query through our website using accuRx

Medication reviews

If you have a repeat prescription, we will invite you to come in for a regular review. Your review will usually be completed annually and will usually fall in line with your birth month. Attending your annual review allows the GP to continue prescribing your medication safely.

Prescription charges

Find out about prescription charges on

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains
  • Urine Infections
  • Rashes

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.