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Sherwood Avenue, Newark, Nottinghamshire, NG24 1QHTel: 01636 704378
The prescription window within the practice is now closed, any prescription queries and requests should be placed into the box opposite the reception desk. The prescription clerk will be situated on the reception desk until 1pm each day should you need any advice and the prescription telephone line will still be available between 2pm - 4pm each day.
Your medication requests and queries can be submitted to the practice on-line through the NHSApp or Systmonline - you will require a username and password to use this service.
Patients who are on repeat medication can order their monthly prescription in the following ways:
You may call into the surgery for any prescription queries to speak to the prescription clerk between 08.30hrs and 17.00 hrs.
Any patient receiving repeat medication will need to be reviewed by the doctor or nurse at least once a year. Without this review we cannot continue to issue your prescription.
We always have prescriptions ready for collection after two working days. If, however, you have your prescription collected by a chemist, you may need to liaise with the pharmacist to see if any additional time is required on their behalf.
Any repeat prescription requests are dealt with by the Surgery within 48 hours but please allow for weekends and bank holidays. If your prescription goes direct to a chemist of your choice remember to allow an additional day for the chemist to collect and dispense your prescription.
EPS: Electronic Prescribing. Instead of a paper repeat prescription you can sign up at a Pharmacy and your prescription will go direct to the electronically. YOU CONTINUE TO ORDER AS ABOVE.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Current charges are:
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.