Letter to our patients

As you are all aware, the Corona Virus Pandemic continues to cause severe disruption to many areas of our lives. Over the last few months although we have had to change the way that we work, we have continued to maintain a high level of service provision to our patients and we remain committed to providing you with the best service we can during these unprecedented times and continue to be here to help with your health problems and concerns.

Over the next few months we will be aiming to catch up on our annual reviews, please note this may mean a delay in your normal birthday review together with a change in how this review is delivered. Please rest assured that you will be able to continue to order your medication as usual and if there are any issues with this then we will contact you by telephone or text message – routine repeat prescription requests are still being managed within our 48 hour deadline. Please make sure that the contact details we hold for you are up to date.

Our flu vaccination campaign for those aged 65 and over will commence on Saturday 12th September, the way in which we are offering the flu vaccine this year has changed and you will now be required to have a pre-booked appointment for this, you will also be offered this if you are attending any existing appointment you may already have booked. A member of the practice team will be contacting anyone who is eligible over the forthcoming weeks to offer you an appointment.

For those patients aged 65 or under who are identified as being at risk will commence on Saturday 19th September, we will be contacting those that are eligible to book an appointment. We will continue to run these clinics throughout September and October.

Please note we do expect these clinics to be busy and ask that you attend at the time that you have been given, to ensure that we all follow the social distancing guidelines during your visit please do not arrive early for your appointment - these slots are controlled time slots. We will be operating a one way system where possible during these clinics and advise that you remember to wear a face mask. Hand sanitizers will be available at various points in the building and we ask that you use these on entering and departing the building.

Please continue to refer to this site or our Facebook page and listen to the news for the latest government guidance so that we are all working to the same plan.

Stay safe!

Drs Jefford, Folman, Wicks, Bignall and Dean

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